Expert in Belize
code HH-CA-201106-205 on experts.online-ca.com in Canada

In the following industries:
Financial Services, Consulting and Health Care

Fields of practice:
Business Analysis, System Analysis, Enterprise Analysis

Management teams your interventions may concern:
0 0 0

Types of interventions:
Business Analysis

Training courses attended:
To provide superior business and technology consulting services within a systems development environment; utilise core Project Management and business analysis skills to facilitate the capture of business requirements, negotiate successful delivery of projects

Education:
Experienced working in an iterative development environment utilising the Rational Unified Process/Rational Tool suite, and using the UML for creating analysis and design artefacts. Exposure to Agile methodologies both XP/Scrum.

Led training courses:

Computer skills:

Languages: En 0 0

Some references:
Please ask for references

Presentation sheet cretaed / updated on: 2011-06-24 21:03:36

Click here to edit the CV in PDF
(Anonymous)

Career Objective:

To provide superior business and technology consulting services within a systems development environment; utilise core Project Management and business analysis skills to facilitate the capture of business requirements, negotiate successful delivery of projects and produce quality business and technical documents.

Experienced working in an iterative development environment utilising the Rational Unified Process/Rational Tool suite, and using the UML for creating analysis and design artefacts. Exposure to Agile methodologies both XP/Scrum.

Skills Overview:

● An accomplished Business Systems Analyst/IT Consultant with over ten years of hands-on experience in systems development and delivery, specialising in Structured development methodologies (SDLC) as well as the Rational Unified Process and Agile.
● Completed basic and advance course in SAS.
● Knowledgeable in both UML and traditional data and process modeling techniques.
● Experienced in the development and documentation of business and functional requirements (FRD), System Requirement Specifications (SRS) and Use Cases including requirements management and traceability.
● Hands on exposure to Use Acceptance Testing (UAT, writing of QA/Test Plans, Test Scripts and Test Cases
● Experience in performing functional and integration testing and the use of Test Coverage Matrices.
● Development of Information Architecture (IA), wire framing and creating prototypes using MS Visio.
● Good foundation in conducting JAD sessions, end-user requirements workshops, and interviewing techniques.
● .Good working knowledge of Oracle, DB2 and PL/SQL as well as SQL Server Reporting services.
● Superior communication and client-interfacing skills, written, verbal and presentational.
● A proven track record of negotiating, building and managing strategic relationships.

Skills and Accomplishments:

City of Toronto March 2011- Date
Business Analyst

● Perform Enterprise Analysis by developing Business Cases, Feasibility Studies and Business Requirement document for three strategic business initiatives of the Toronto Public Health. Performed stakeholder analysis, business process modeling, data modeling and development of Use Cases. Created Context diagrams and Entity Relationship Diagrams as part of solution specification.

Business Analyst
GuestLogix February 2010-January 2011

● Provide business analysis effort on OnTouch mobile eCommerce platform based on .NET and Java technologies in an SDLC environment for onboard implementation for airline clients. Develop online payment system solution, including online credit card processing and created shopping cart experience on mobile devices for Windows CE 5.0. Deliver integration projects and manage relationship with major brands such as Disney, Broadway, Viator and Vegas.com. Develop Business Requirements Documents (BRD) and Systems Requirements specification (SRS) for a number of content providers and airline clients.
Sr. Business Analyst/Sr. ConsultantMarch 2007-January 2010
Arshnet Technologies, Dallas, USA

● Led business analysis initiatives on web development projects, not limited to elicitation and documentation of business requirements, preparation of Use Cases, documentation and development of design documents using UML in a RUP/Agile hybrid methodology. As as a lead Business Analyst developed eCommerce end-to-end solution for e-tailer. Involved in creating wireframes and prototypes with third party UI designer and Information Architecture specialist. Worked with eCommerce platform provider to tailor business processes, integrate backend systems, and create interfaces with 3^rd party solution providers. Delivered an EMR solution for a mid-sized HMO from requirements to solution delivery and warranty support. Supported system integration using Web Services/XML, performed system configuration and report generation from Databases using SQL. Provide post production support, issue resolution, impact analysis and quality assurance support. Conduct requirements elicitation workshops, in a face-to-face and telecommunication environment.
Bank of Montreal
Lead Business Analyst (Contract) July 2006-January 2007 ● Business Analyst on the integration of Tax Payment facility into the online banking system. Gathered business and functional and non-functional requirements for the project. Managed and conducted requirements elicitation workshops and managed relationship with Business Stakeholders. Delivered Requirements Management Plan, High-Level Requirements Document, Detailed Requirements Document and Requirements Traceability Matrix for the project within the project schedule.

Sr. Consultant/Business Analyst November 2004-April 2006 BearingPoint
● CIBC-Front-end banking solution project. Responsible for the analysis of enterprise-wide Customer Information Facility (CIF) sub-project. Lead reengineering of work package use cases from prior iteration and development of GUI Channel documents.
● Technical Analyst on the Public Health Communicable Disease Surveillance - Requirements Definition Project sponsored by Canada Health Infoway. Elicited, gathered and documented non-functional requirements as part of the requirements definition activity, and evaluated i-PHIS (Integrated Public Health Information System) and several COTS (Commercial off the Shelf) Systems as part of the Solution specification.
● Database Tester for National City Bank in Dayton, Ohio. Developed, Designed and executed Test Scripts for the database testing effort. Utilized strong SQL scripting skills to create test scripts to test Data Marts, Data Warehouse and ETL Procedures.

ING Insurance Canada May 2004-October 2004Business Analyst ● Requirements elicitation and Use Case development for a Claims Processing system development project. Manage Use case workshops in a teleconference environment with SMEs/Stakeholders all over Canada utilising multimedia technologies. Completed Claims Use Case package comprising of 38 Use Cases on a very tight schedule.
November 2003-April 2004 Canadian Imperial Bank of Commerce (CIBC) Business Systems Analyst
● Lead Business Analysis and Requirements management function on a CRM project utilising Chordiant (front-end) and TSYS (back-end) Customer Interaction Services Solution. Provide expertise, mentoring and support to CIBC Business Analyst on best practices and quality standards for requirements documents, use cases, business rules and other artefacts. Champion functional design process improvement initiatives harmonising RUP (IBM Rational) and Harmony (Chordiant) methodologies. Performed extensive systems testing, creation of test cases and scripts and their reporting summaries via functional coverage matrices.
December 2002-October 2003Lead Business AnalystAmerican Express Bank
● Lead Business Analysis, business process improvement and quality assurance functions on web-based projects to American Express business sponsors globally. Facilitated the delivery of a strategic decision support system via a web portal that utilised a SAS MDDB summary data mined from multiple marketing data warehouses. Lead the delivery of a HR survey database in a Project Manager/Business Analyst capacity.

Business Systems Analyst October 2001-November 2002 DWL INC. (now IBM)
Banking Vertical Specialist for CRM software vendor; researched and developed into release cycles Banking components and extensions into the core Customer product. Lead Analysis and Design on DWL’s Customer product for Retail Banking and Card Operations.

Systems Engineer/ Sr. Business Analyst October 1999-September 2001 Xoriant Corporation, San Jose, California ● Performed business and systems analysis on multiple responsibility-based consulting projects. Provided superior business knowledge, analytical research, technical skills to gather business/user requirements, document requirements and develop functional and system specifications in a full life-cycle e-commerce/web application development environment. Selected projects included integrating email channel in CRM Call-center application for Retail Bank.

Business Process Analyst April 1998-July 1999 Toronto Dominion Bank Toronto, Canada
● Lead the Service Management re-engineering project for system migration from Solve: Central to Tivoli: Service desk on IBM S/390. Performed Process modelling, Process Improvements, Gap Analysis and requirements gathering through a series of one-on-one interviews, JAD sessions, reviews and role-plays. Co-ordinated Process, data and availability requirements amongst 32 departments including Visa, Wealth Management, On-line Banking, Client Services, Network and ATM operations. Created and supported Availability management plans, Service Level Agreements, decision support systems, generation and capture of metrics for benchmarking reports using Crystal Reports and SAS scripts from Oracle/DB2 databases.

Education:
● MBA, Oklahoma City University, Oklahoma, USA

● BS Computer Science, National University of Computer & Emerging Sciences, Karachi, Pakistan


Continuing Education:

● Diploma in SAS Programming
● Business Intelligence with SQL Server 2008 R2